Sharpes Garden Services are dedicated to delivering a high standard of customer satisfaction at all times. Our current policy/procedure provides tenants with the chance to have their say on the standards and efficiency of our service to them.
This will be monitored by us on receipt of our Customer Satisfaction Questionnaires. There is an incentive for tenants to return these by way of our annual prize draw their completed returned questionnaire will be entered into the prize draw giving them the chance to win a £50.00 Argos voucher. This is drawn each December and the lucky tenant is personally contacted by Sharpes Garden Services
and presented with their prize.
In the unlikely event of finding dissatisfaction with our services through this method of monitoring Sharpes Garden Services will promptly address any problems arising with our staff and hopefully with the full cooperation of the tenants involved these can be resolved quickly and satisfactorily. All of our completed returned questionnaires will be additionally monitored by East Midlands Housing.
Sharpes Garden Services are always dedicated to providing a good attentive service to the communities they work in. We believe that community counts and there is a great importance for tenants to be allowed to have their say on the areas in which they live and their views and ideas are listened to. Access to well designed and maintained gardens, Communal spaces make local projects better and more enjoyable places to live in . This can promote a feeling of pride and sense of ownership towards these areas for tenants. We adopt a very positive approach to creating better communal environments and gardens with our forward thinking ideas and innovations. One of our projects to install decorative flowering hanging baskets at one of East Midlands Housings larger schemes (Agar Nook, Leicestershire) has proven to be a great success with many compliments and very positive feed back from local tenants.
We have been involved in designing and planting a number of new projects for our clients and our team of staff who have a combined complementary wealth of knowledge and expertise in plant care and landscape design are always very inspired with new ideas and initiatives.
These include …
Communal Urban Sculpture Garden - Using suitable recycled salvage found on schemes, this idea could involve local schools, community groups, and local sculptor. The idea may possibly be our next Royal Horticultural Society show garden entry with MSLD, then incorporated into a suitable housing scheme garden .
Communal Allotment Project - With our current financial climate and increasing need to eat healthier diets this could educate and benefit many.
Sensory Gardens with communal - These are a very popular idea with planting emphasis on using seating and disabled access all of our senses to best enjoy our gardens ideal for all abilities.
Competitions - Beautiful Borders, Best window box etc Helping to create a sense of ownership and pride
Communal meeting points -This is a tenant lead idea to create more hard landscaped areas on schemes for the creation of more open spaces for community social gatherings and meetings with improved disabled access .
Growing gardens for flats - Utilising exsisting window boxes promoting growing flowers
and vegetables by tenants to improve the look of areas such as
Linney Road and Agar Nook Leicestershire
Sustainable planting /Regeneration Flower Meadows helping environments to promote more wildlife with plant selections , Planting native trees , Use of evergreen plants and trees for added security on schemes during winter months .Adopting simple Xeriscaping principals in landscape planting.
“Thanks to the boys who came to do my work, they worked in an exemplary fashion “
William Street, Loughborough (private )
“I have never seen this area looking so good in the twenty eight years I have lived here “
Stamford Drive, Agar Nook, Leics ( E. M. H )
“The clean up after the garden work done was very good, how can you improve on Excellence!“
Lancaster Close, Agar Nook, Leics .( E. M. H )
“I would like to thank the staff who tidied up my mothers garden they were willing polite and thoughtful this service is a credit to East Midlands Housing and Sharpes“
Montford Mews, Castle Donnington , Leics ( E. M .H )
"The level of customer service was exceptional they consulted me throughout the day. The work was completed to a higher standard than I expected for the job specifications"
IPCC ,Coalville office , Leics
“I would like to thank all of the staff for the respect shown to me and my family on the day of my husbands funeral whilst they where gardening in our area “
Linney Road , Beaumont Leys , Leics ( E.M.H)
“Carry on with the great work many thanks! “
Milton Court, Mansfield , Nott’s ( E.M.H )
Created using it'seeze website design
